Terms of Use,Terms of Sale, Privacy Policy and Disclaimer

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dub Box Ltd relationship with you in relation to this website.

The term “Dub Box Ltd” or “us” or “we” refers to the owner of the website, whose trading office is: White House, Woonton, Leysters, Leominster, Herefordshire, United Kingdom
Registered in England: Company No. 07463680. Registered Office Address: Clay Barns, Ipsley Court, Berrington Close, Redditch, B98 OTD
The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without our prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2013.

What We Collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as post code, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


The information contained in this website is for general information purposes only. The information is provided by us and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of Dub Box Ltd. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Terms and Conditions of order/sale

This order form and the acceptance by the purchaser shall form the basis of a contract, nothing contained in these terms and conditions is intended to affect the purchasers statutory rights under the sale and supply of goods Act 1994 or any amendment of such legislation. These terms and conditions need to be read in conjunction with the Owners Handbook, manufacturing handbooks and Licensing/Distribution agreement if relevant.

'We' 'Us' 'Our' means Dub Box Limited (UK)

'You' or 'Your' means the purchasing company or individual customer

'Goods' means any item or part item to be sold by us to you

'Price' means all sums payable by you to us for the Goods

Prices and payments

1.The price is ex.works, exclusive of VAT or any duties relating to Your specific country or customs which is payable by You in addition to the Price unless otherwise stated by Us.
1a) The payments for the Goods is payable in three parts unless payment is made in full by You at the time of entering the contract. 30% is payable as a deposit to book Your build slot with order confirmation and receipt of the total invoice. 30% is payable at the commencement of the build and 40% is payable on completion of Your Goods.
1,b) In the event of any alterations being required by You in design specification or quantities, We shall be entitled to make an adjustment of the contract price corresponding to any increased cost incurred by Us as a result of such alteration.
1,c) All Prices quoted are subject to change and fluctuation in the event of increased manufacturing costs/materials and overheads until a time of the order being confirmed and the full deposit payment has been cleared into the agreed bank account.
1,d) Unless We expressly agree otherwise you must pay all invoices in GBP by electronic payment directly into a bank account as specified on Your invoice. It is Your responsibility to pay any charges payable to the banks for this service and to ensure the payment is correctly converted into GBP if you are paying from outside the UK.
1,e) Either You or We (as appropriate) will have the right to charge the other interest on any overdue amounts from the date payment falls due until the day immediately prior to the date payment is made (whether it is either before or after judgement) at the rate of 10% above the base lending rate of HSBC Bank plc. Such interest will accrue on a daily basis and be compounded annually.
1,f) If you fail to pay the Price in full on the date that payment is due prior to completion we and our associates will be entitled to (without prejudice to any other right or remedy we may have) suspend any further deliveries to You under the contract in question or any other contract until payment is paid in full.


All Goods will be paid for in full prior to collection.
2) You will make collection arrangements for Your Goods within seven days of notification that the Goods are available. Where payment has not been made in full, You shall pay interest on the total account from the date of notification until the date of payment at the rate noted in 1,e unless otherwise agreed in writing.
2a) In addition to the costs arising in 2, You will be liable for any loss or costs arising from non- payment, non-collection of Goods and for a reasonable charge by Us for the care, custody and insurance of the Goods.
2b) The completion date is given as accurately as possible however cannot be guaranteed. You shall have no right to damages or to cancel the order for failure for any cause to meet the completion date stated.
2c) We shall endeavour to comply with any reasonable requests by You to postpone the collection of Your Goods but shall be under no obligation to do so. Where postponement is agreed by Us in writing You shall pay all costs and expenses including reasonable charge for storage and insurance.
2d) We have no obligation to deliver Goods, however we will use reasonable endeavours to aid with any paperwork needed by customs or haulage company for the delivery of Your Goods. All endeavours will be made in office hours of 9-5 Monday to Friday unless it has been specifically agreed by Us.
2e) The risk of loss or damage of the Goods passes on to you on collection by whomever on your behalf, if You require our help to load Your Goods You are still responsible for any damage or loss, We will endeavour to ensure the Goods are loaded efficiently however it is not our responsibility to ensure the Goods are loaded to any standard or the stability of such Goods prior to shipping/transporting.
2f) If we delay the completion date of any Goods for a period of 30 working days or more than you are entitled by written notice to cancel the contract in respect of those Goods affected by the delay. However you are not otherwise entitled to cancel for delay. You may not cancel any Goods which we complete prior to You sending Us written notice.
2g )We are not obligated to hire/rent/loan/supply/buy machinery/equipment/plant to aid in the loading of your Goods. Any additional costs outside of the Price will be charged to You. We will ensure there is a safe, adequate and accessible area for loading is available based on relative volume of goods to volume of transport.
2h) We are not responsible for Your or third party health and safety arrangements or adherence to any rules or regulations there of including but not exclusive to safe handling, moving and lifting wellbeing.
2i) We shall not be liable to you for any loss caused by late completion of the Goods.
Immediately upon collection/delivery of the Goods, You or persons acting on your behalf must carry out with reasonable care and diligence a visual examination thereof and promptly report to us any damage, defect or failure to comply with the contract which is disclosed by such examination. Such report must be made so as to be received by us on the same day on which collection/delivery is made. Except to the extent of such report the Goods will be deemed free from such damage, defect or lack of compliance as is or ought reasonably to be apparent upon examination being carried out in accordance with this condition.


3) The warrantee is subject to and in addition to your statutory rights in respect of any failure of the Goods to comply with the contract.
3a) The Warranty applies only to Goods sold by us as new and in respect of any failure to comply with the contract as at the date of collection and which is discovered within the warrantee period.
3b) During the warrantee period we are entitled to do any of the following: refund all or any of the Price, repair or replace Goods or any part of them (or procure such repair or replacement) to the extent that the Goods or part do not comply with the contract as at the date of collection.
3c) The warrantee period is 12 months commencing on the date of collection, this supersedes any other period of warrantee shown or provided on websites handbooks certificates or paperwork.
3d) You must inform Us in writing promptly and in any event within 7 days of the relevant problem being discovered and permit us to inspect the Goods. If we do not receive notice of the problem within this time frame then we will have no obligations under warranty in respect of that problem.
3e) You must not exercise any right to reject the Goods if we comply with our obligations under the Warranty and you must give us the opportunity to exercise our right under the warrantee before you exercise any such right of rejection.
3f) We do not warrant that the Goods are fit for any particular purpose for which you may be buying them, whether or not that purpose is known to us, and in any term to that effect implied by statue or common law is excluded.
3g) Unless we have expressly agreed otherwise with you directly in writing, we do not warrantee that the goods comply with the legal requirements as to quality or technical standards and/or performance of any jurisdiction other than the United Kingdom to the extent that those legal requirements would otherwise impose obligations on us under the contract which are different, more strict or more onerous than those imposed on us by reference to the legal requirements of the United Kingdom as at the date of collection. Accordingly, we will not be liable for any loss or damage caused to You or any other person due to the Goods not complying to that extent with such legal requirements.
For other warrantee and care details please read the owner's manual, it is available to read via the www.dub-box.com if you are unable to find it please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Exclusions and limitation of liability

4) Nothing under these conditions excludes or limits our liability:
1) for death or personal injury caused by our negligence or for any matter that it would be illegal for us to exclude or attempt to exclude our liability for
11) for fraud or fraudulent activities to the extent we can recover in relation to such liabilities under an insurance policy maintained in force.
4,2) We will not be liable to you for loss of profit, business, revenue, opportunities or contract or resulting from depletion of goodwill, in each case whether such a loss is direct, indirect or consequential, or for loss attributable to third party claims against you, in each case where any such loss arises out of or in connection with the contract. You shall indemnify Us against any claim made by reasons of representation (unless fraudulent) or any implied warrant, condition or other item, or any duty at company law, or under the express terms of the contract, for any direct, special or consequential loss or damage costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of our employees agents or otherwise) which arise out of or in connection with the supply of the Goods for their use or resale by You.

Ownership of Goods

5) Ownership and title of Goods and all responsibilites of ownership passes to you when we have received payment in full in cleared funds of the Price together with any VAT, delivery and/or any other charges due under the contract.
5,a )If any part/parts or Goods as a whole are supplied to you but the title to them has not been passed to you, you must at your expense insure the Goods for their full replacement value against all usual risks, keep the Goods safe and in good condition, stored separately and clearly identifiable as our property and must not sell or part with possession or control of the Goods other than a sale of them in good faith and in the ordinary course of your business. Your right to possession of the goods will terminate immediately on notice from us which we may serve if you are in default under the contract or on termination of the contract by us or automatically if any of the events referred to in the terms and conditions occurs in respect of You.
5,b) If we lawfully terminate your right to possession of the Goods and You are in breach of the terms of the contract, whether under this contract or not, all monies owed by the You to us shall become immediately due and payable. In addition to any other remedies we may have, we or any person authorised by us will have the right to enter upon any premises occupied by you where the Goods are or may be stored in order to inspect the Goods or take possession of them and you hereby irrevocably authorise us and/or our authorised representative to enter your premises for such purposes.
5,c) You shall not be entitled to pledge or in any way charge by way of security for any indebtedness for any of the Goods which remain the property of Us, but if You do so, all moneys owing by You to Us (without prejudice to any other right or remedy of the Company) become immediately due and payable.


Cancellation will only be agreed by Us on the condition that all costs and expenses incurred by You up to the time of cancellation and all loss of profits and other loss or damage resulting to Us by reasons of such cancellation will be reimbursed by You to Us forthwith.


Where the components supplied are 'Safety- critical' our liability shall be limited to the standard of production required by the appropriate quality control procedure of our company at the relevant time and no responsibility is accepted by us for failure to comply with any regulations or requirements of any governmental or other authority.

Force Majeure

We shall be under no liability for any delays, loss or damage caused wholly or in part by causes beyond Our control including without limitation any act done pursuant to a trade dispute whether such dispute involves our workers or not or otherwise arising out of any act matter or thing which is out of the control of Us. It includes for example and without limitation non availability of materials or necessary inputs from our suppliers. Such failure will not be a breach of our obligations and we will be entitled to suspend performance of those obligations for such period of time during which we are prevented, hindered or delayed in doing so. When we are no longer prevented, hindered or delayed then we will resume performance of our obligations so far as reasonably practicable at that time and as soon as reasonably possible.


The contract/terms and conditions shall be governed and interpreted exclusively to the Law of England and Wales any arbitration shall be governed by English arbitration law.